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"helpful staff especially Mr. Takanami"

"Thank you all of staff, have made our wonderful holiday , we are happy and grateful customer will come back again and will refer more relatives and family to visit your hotel "

"The outdoor onsen was good."

"Nice new hotel with spacious room and nice bathroom. It is a block from the train station and bus terminal so it is easy to explore the regions such as Zao Onsen and Yamadera. The hotel restaurant is one of the best serving famous local beef and hotel guests have a decent discount. Highly recommended for visiting Yamagata."

"This hotel provided excellent services from check in to check out. Staff were friendly and professional. The room was spacious and clean, with a very nice view. The onsen experience was superior as the hotel had different onsen pools for guests to enjoy, and the changing room was also very neat and clean. The buffet dinner and breakfast were great, which offered a wide range of quality food choices. There were also many free-of-charge facilities and services available for guests to enjoy -...